About

QEI Express

It is a subscription-based platform run on technology (App based), developed to “self evaluate” the health of a Hotel or a Resort | Restaurant or a Café | Bar or a Lounge | Educational Institutions | Aviation Sector | Hospitals in respect to the journey of the end user or the consumer. It is a technological platform that allows “Self Evaluation of the Guest Touch Points” and enables the client to take necessary steps to ensure the limitations displayed during the evaluation are mitigated.
  • IT based

  • Simple Hardware
  • User Friendly

  • Economical
  • Reports
  • Unlimited Report Size
  • Attachments
Guest | Consumer Perspective

The unique features of the platform are:

IT based

Entirely driven on Technology keeping up with the current times and up to date with Technology.

Simple Hardware

The platform can be accessed on any Smartphone or a Tablet with an internet connection.

User Friendly

Simple and easy to navigate, enabling even a lay man to function.

Reports

Gradings based on the inputs given for each parameter.Reports can be shared over Mail / Whatsapp or Printed or Downloaded on the system.

Unlimited Report Size

No limitations on the size of the reports being shared. No limitations on the size of the reports being shared.

Attachments

Allows the client to upload real time Pictures / Videos and Audio Clips thus ensuring “Specifics” and “Genuineness” while reporting.

QEI Features

Importance Of QEI

  • It has been extremely instrumental and successful in attaining the desired results in terms of a “Guest Journey” — from the time the consumer initiates contact with the unit / property to the Departure.

  • Detailed coverage of all aspects that a consumer might /may use or experience during his visit / stay.

  • Ability to attach telephonic conversations or upload real time pictures which when passed down the line makes it more viable in terms of understanding the issues and relating them with the operations.

  • Condition of the property (unit) / Soft skills of the personnel extensively covered.

  • Provides a measuring Yard stick to the Management to show areas of improvement & strength.

END RESULT | UTILISATION OF THE FACT

FINDINGS FROM THE REPORTS:

  • The report enables the client to understand and move towards a more effective and robust system.

  • Connect with the Training | Learning | Development team to recognize the shortcomings projected through the reports.

  • Implement programs or facilitate training, specifically targeting the areas of opportunity or improvement in terms of soft skills or product.

  • The Guidelines | Pointers for each parameter in the entire Audit App could be used as a training Manual, which if followed religiously would guarantee a positive growth.